In Their Own Words

Mandy McCosker

Executive Manager, Business Services & Insurance
Queensland Building Services Authority

"advice invaluable... an intimate knowledge of our business... holds the highest respect of our Board, our management, with whom he works very closely, and our staff, for whom he holds awareness and training courses.                                                            

... applies a good measure of lateral thinking to the problem issues we have thrown at him.

... always accessible.

... in comparison to other consultants we have used in the area of value for money he is unequalled."

Lynne Longbottom

Manager, HR Analytics
Transfield Services

"The scope of services has included advice regarding the transfer of defined benefit members from another fund into our accumulation plan while retaining their former benefits, and ongoing actuarial calculations, risk analysis and recommendations.

... approach has been to first understand what we wanted to achieve, then work with all stakeholders - internal and external - to make it happen.

... readily accessible and responsive throughout the relationship, and attends policy meetings.

... exhibits initiative in alerting the committee to potential issues, and follows through in a thorough, measured way."

Graeme Wilson

General Manager, QLeave 

Building and Construction Industry (Portable Long Service Leave) Authority - Queensland

General Manager, QLeave Building and Construction Industry (Portable Long Service Leave) Authority - Queensland

"... has taken the time to understand our business and combines high quality service with an ability to explain sometimes complex actuarial concepts in layperson’s language.

... willingness to respond promptly and personally to our demands

... provides very good value for money in comparison to his competitors."

Geoff Roberts

Chief Executive Officer (retired)
ACT Construction Industry Long Service Leave Authority
ACT Contract Cleaning Industry Long Service Leave Authority

"...personable disposition, experience, professionalism and ready accessibility... a valuable asset to the two Authorities...

... possesses a very comprehensive understanding of our core business (portable long service leave schemes) and established a close working relationship with me as CEO together with key members of staff and consultants...

... always available on short notice to liaise and advise... when necessary, was prepared to come to Canberra in order to ensure timely and detailed delivery of actuarial services...

... ability to meet my often-inflexible deadlines and to deliver timely reports... at a cost level that represented excellent value for money.

... actuarial professionalism; experience; objectivity and wisdom delivered in a client friendly manner."